Sitemap Careers Contact Us Home
Emergency : 040 4599 9999          Consulting Hours: 8:00 am. to 10:00 pm.    
IP PROCESSES

Admission Booking

Once consultation is done and advised for admission,GRE will do the financial counselling and help the patient in admission booking .Patient/Attender can walk-in or call to book the admission. The details of  the time , date of admission and deposit for the confirmation of booking will be taken care by GRE.

In case of insurance, GRE will collect the patient’s relevantdocuments  and will forwarded for pre-authorization.Status of the pre-authorization will be informed to the patient.In case of PSU’s act accordingly (Estimation, credit letters etc.)

The GRE will make a reminder call to the patient 24 hrs prior for confirming the admission, if the patient confirms the admission then the GRE will inform the admission desk and follow-up with the team for bed making and room preparation.If there are any changes in the plan GRE will make the necessary arrangements

Admission

Once patient is advised for admission GRE will do the financial counselling/ Insurance Counselling. Once the counselling is done the personnel at the admission desk will do the admission.  Post Admission, GRE will take the initial deposit and further guide him /her to the room.All credit patients (Corporate, TPA, PSU’Setc.) shall require a credit letter (in case of planned admission).

Planned admission - A planned admission is an inpatient admission of a patient pre-planned in advance of the patient’s presentation for inpatient care. All required admission paperwork (including the Authorization letter of the TPA) shall be submitted prior to the date upon which the patient is to be admitted. The admission documents shall be printed and the patient shall be escorted to the appropriate inpatient area.  The Admitting Desk shall complete necessary admission processes and the patient shall be escorted to the assigned bed.

Admissions from the emergency room - Emergency room patients requiring inpatient admission and shall have the request for admission form and other required information forwarded to the Admitting Desk. The Admitting Desk shall complete the admission process and the patient shall be transported from the emergency room to the assigned bed. Patients not registered earlier shall be registered and a UHID shall be generated.

Surgery Planning

Once patient is advised for surgery, GRE will do the financial counselling to the patient ,attenders for surgery and document the date and time of surgery. GRE will book the O.T for the proposed surgery and the patient would be sent for Pre-Anaesthesia check-up(PAC).

Once consultant advices surgery to a patient the patient meets the GRE following which the executive will do the financial counselling.As suggested by the consultant minor/major surgical panel will be performed .

After obtaining the reports the GRE will guide the patient for PAC .The anaesthetist will analyse the case sheet and gives the  fitness .In case any further study required he will advice accordingly.Patient will meet anaesthetic again with the reports for fitness.Admission will be done and patient will be guided to the allocated room.Nurse/Dmo would do the preparation.Patient would be shifted to the OPERATION theatre (OT)as per the schedule.

Check list before shifting patient to Pre-operative Ward:

  • Should check for compliance of
  • Pre-operative check list
  • Identification of correct patient
  • Surgery consent is obtained
  • Anaesthesia consent
  • Surgical safety check list
  • All relevant investigation reports / films are made available
  • If there are any changes in the plan of surgery Consultant and GRE will inform to patients /attenders.
  • For Corporate, TPA, PSU’S etc patients have tosubmit their Approval/credit letter before surgery date.

Dietary Counselling

BCH Provides dietary counselling to patients/attenders, Dietary Counselling is a dietary therapy, focused on looking at how food and lifestyle changes can be used to improve health in general. One of the key focuses with Dietary Counselling is making a step by step approach, so that changes are achievable in the long term. Dietary counselling can help putting a healthy diet in place, for an individual and/or a family, losing weight, or simply feeling better by eating better.

Our dietary counsellor will advise patients in formulating healthy eating programmes for weight loss and to improve their general health and wellbeing. The goal of the counsellor is to offer the patients strategies for personal change and to work towards a sustainable healthier future using dietary analysis software, body composition analysis and health coaching.

Our dietary counsellor will focus on putting together a healthy eating programme that will ensure their patient is eating for optimal health and to minimise the impact of genetic and environmental influences e.g. stress, pollution and lifestyle. When preparing a diet plan for patients/attenders the dietician must take into account the food preferences, cooking skills, available time and exercise preferences of the individual.

Discharge Processes – Cash

Once discharge is advised by the consultant, GRE/ nurse will start discharge process(Mark discharge advise,Pharmacy returns,cross check the orders of investigations performed).The case sheet   is forwarded to the concerned DMO for writing discharge summary. Manual handwritten Discharge summary is sent to typing pool.

After taking clearance from pharmacy & diagnostic departments,case sheet is sent for billing.GRE receives final bill from billing department and will approach patients room to clear the bill. After the final bill is cleared   the receipt and checkout slip are generated.  A checkout slip is issued as a proof of clearance for discharge.

Explain the medications & handover the patient’s file containing reports, to patient’s attendant. Ensure that the patient vacates the room, Collect the checkout slip, visitors pass and provide transport facility if required.Book the followup appointment and inform the date and time to the patient.

Discharge Processes – Insurance

Once discharge is advised by the consultant, GRE/ nurse will start discharge process(Mark discharge advise, Pharmacyreturns, cross check the orders of investigations performed).The case sheet   is forwarded to the concerned DMO for writing discharge summary. Manual handwritten Discharge summary is sent to typing pool.

After taking clearance from pharmacy & diagnostic departments,case sheet is sent for billing.Final bill will beprepared as per requirements of insurance and finalbill & discharge summary will be forwarded to TPA for final approval.

Based on the insurance/tpa approval the final bill is settled.The co-payments and the short calls would be settled accordingly.

Discharge Processes – ARY

In Aarogyasri Scheme the Hospital will obtain online preauthorization for beneficiary by uploading all the required documents such as white card / health card, medical reports and films, clinical photographs as required. The request will be scrutinized by doctors and specialists from Insurance and ARY trust post which final approval is obtained . The entire premium is paid by the Government on behalf of the patients.

Hospital will provide discharge summary,Required medications and also pay transport charges to patients. Follow up appointment is made and inform to thee patient the date and time.

Copyright © All rights reserved to Bristlecone Hospitals


            Bristlecone Hospitals, A unit of Virinchi, Banjara Hills is now accredited with NABH.             Now Accredited with             Bristlecone Hospitals, A unit of Virinchi, Banjara Hills is now accredited with NABH.             Now Accredited with